How to request deletion
Send a deletion request from the email address associated with your Leadsend account or your connected business workspace. Include your workspace name and the type of data you want removed, such as account data, lead data, drafts, replies, or provider connection metadata.
If you are using Leadsend through an agency or another business account, the tenant owner may also need to confirm the request before deletion is processed.
What happens next
After we verify the request, we will review the tenant records linked to your account and remove or anonymize the requested data where technically and legally possible.
Some limited records may be retained for security, fraud prevention, billing support, legal compliance, or provider audit requirements.
Connected services
Deleting data from Leadsend does not automatically delete records held inside third-party platforms such as Meta, Resend, Twilio, Supabase, or other systems you connected yourself.
If you need those external records removed, you may also need to submit deletion or revocation requests directly to those providers.
Response timing
We aim to acknowledge deletion requests promptly and complete verified requests within a reasonable timeframe, depending on the size of the workspace and the systems involved.
If we need more information to confirm identity or scope, we will contact you before continuing.